Work With Us

Let's build something worth remembering

Transparent expectations, clear investment ranges, and a process designed to produce work you'll be proud of.

Ideal Partners

Who Heartwork works best with

We're the right fit for brands that value strategy, professionalism, and authentic creative partnership.

  • Startups & small businesses ready to invest in professional brand presence
  • Nonprofits & community organizations that need credible, mission-aligned design
  • Educational institutions & events requiring polished promotional materials
  • Greek-letter organizations seeking culturally aware event and apparel graphics
  • Growing brands that need ongoing creative support through retainers
  • Leaders & personal brands building authority through visual excellence
Expectations

What working together looks like

Clear Communication

You'll always know project status, next steps, and timelines. We respond within 1–2 business days.

Strategic Focus

We present intentional concepts rooted in research — not overwhelming option dumps.

Professional Delivery

Organized files, proper formats, and documentation you can actually use and hand to vendors.

Collaborative Revisions

Structured feedback rounds that refine work efficiently without endless cycles.

Respect for Your Time

Meetings and reviews are focused, prepared, and productive.

Long-term Thinking

We design for durability — brands and systems that grow with you.

Investment

Typical project ranges

Every project is scoped individually. These ranges help you understand what to expect.

Identity

Brand & Logo

$1,250 – $5,000+
  • Logo Package: $1,250
  • Visual Identity Package: $2,500
  • Brand Identity Package: $5,000+
Marketing

Design & Retainers

$350 – $1,200/mo
  • Single flyer/poster: from $350
  • Campaign package: from $1,500
  • Monthly retainer: from $1,200/mo
Payment

How deposits and payments work

Standard payment structure

  • 50% deposit — Due at project kickoff to reserve your spot and begin work
  • 25% midpoint — Due at concept approval or design milestone
  • 25% final — Due before final file delivery

Payment accepted via invoice (bank transfer, Zelle, or agreed method). Retainer clients are billed monthly.

Timelines

Typical project durations

Logo Design

2–3 weeks

Brand Identity System

4–6 weeks

Landing Page

2–3 weeks

Multi-Page Website

4–8 weeks

Marketing Campaign

2–4 weeks

Event Graphics Package

1–2 weeks

Timelines assume timely client feedback. Rush projects available at additional cost.

Revisions

Revision policy

Each project phase includes defined revision rounds:

  • Brand projects: 2 revision rounds per phase (concept + final)
  • Web projects: 2 revision rounds per page/section
  • Marketing projects: 2 revision rounds per deliverable

Additional revision rounds beyond the included amount are billed at an hourly rate. We consolidate feedback to keep revisions focused and efficient.

FAQ

Frequently asked questions

How do I get started?

Submit a project inquiry through our contact form or book a discovery call. We'll discuss your goals, recommend the right services, and provide a custom proposal.

Do you work with clients outside my area?

Yes. Most projects are conducted remotely via video calls, email, and shared project tools. Location is never a barrier.

What if my budget is smaller than your ranges?

Let us know your budget upfront. We can often scope a phased approach — starting with essentials and building over time.

Can I request a rush timeline?

Rush projects are available depending on current workload. Rush fees typically add 25–50% to the project investment.

Do you sign NDAs?

Yes. We're happy to sign non-disclosure agreements for sensitive projects.

What happens after the project ends?

You own all final deliverables. We offer ongoing retainer support for clients who need continued creative partnership.

Project Inquiry

Tell us about your project

The more detail you share, the better we can assess fit and prepare a thoughtful proposal.

We respond to all inquiries within 1–2 business days.

Prefer to talk first?

Book a free discovery call to discuss your project, goals, and how Heartwork can help.